Advance Employees’ Benefits ‘Reading’ and ‘Math’ Skills

Posted November 9, 2022

We have a greater responsibility than ever before to “teach benefits” because healthcare is complex and navigating a changing system is difficult. There are gaps. We can fill those by guiding employees...

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Lost in Translation

Posted October 11, 2022

How well do your employees really understand health benefits? October is Health Literacy Month, and there’s no better time than now to evaluate how we communicate health plans so our...

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How Do We Shift Away from Just-in-Time Care?

Posted September 13, 2022

If we know our employees are dealing with chronic conditions—and our claims reports prove it—how can we support preventive health? If the best way to “fix” the healthcare system is to not need...

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Missing: A Healthcare Quarterback

Posted August 9, 2022

Since the patient experience is recognized as an independent dimension of healthcare quality, we need to ask who the quarterback is in today’s healthcare system. Who is the patient advocate that truly knows or...

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While You’re Waiting—Is It Time to Rethink Benefits Messaging?

Posted July 19, 2022

Rather than urging prevention and treatment, maybe we need to focus more closely on encouraging our team members to stay healthy. If our healthcare system is in a state where lack of timely access is a reality...

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What's the Real Benefit?

Posted June 16, 2022

 If you stripped away the financial aspect of your company’s health insurance plan—took money out of the picture entirely—then what would your message of health look like?

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Today or 30,000 Days to Make a Positive Health Impact

Posted May 11, 2022

If we are going to support the holistic health of our employees, how do we start changing the story? Because ideally, we do not want people to get sick. The most cost-effective, overall outcome is to maintain...

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Equity & Medicine – What’s Driving Cost and Care?

Posted April 12, 2022

We’re all different and so is the care, cost, and delivery of healthcare we receive, unfortunately. Our latest report explains why.

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A Well-Designed Plan—Keep It Simple, Keep It Purposeful

Posted March 8, 2022

Dieter Rams offers his Ten Principles of ‘Good Design'. This guidance can apply to any company, not just those involved in design.

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Time for Reflection—and Back to Start-Up Mode

Posted February 22, 2022

What’s working — and what’s not? Where do you stand today, and where are you headed?

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