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Health Action Council Releases 2020 Annual Report

Despite the enormous changes we have endured over the past several months as the result of COVID-19, Health Action Council persevered, pivoted and responded quickly, when needed, to finish a successful fiscal year 2020. The recently released Annual Report reveals that after 37 years in business, Health Action Council remains stronger than ever and continues to deliver members savings, timely insights and education.

“We’re thrilled to report our strong performance and excellent service to our members, particularly during this challenging fiscal year,” said Patty Starr, President and CEO of Health Action Council. “We are confident that the organization and our members will continue to thrive in this rapidly changing healthcare environment.” 

The not-for-profit organization, known for improving the quality and efficiency of healthcare in the community, reached new heights in 2020. Some performance statistics for the year include:

  • 39 new members

  • 95% member retention rate

  • Additional 3.0 percent savings for members from the annual pharmacy market check process

  • 760+ attendees at our IN-VALUE-ABLE Conference Series in Cleveland and Columbus

  • $1.7 million in growth credits for members

  • 30+ events

“It is a testament to the strong, committed leadership of our Board of Directors, the resiliency of our staff and the steady implementation of our strategic framework that we continue to improve in building a purposeful and sustainable organization,” added Starr.

Download the Annual Report.

For questions, please contact Health Action Council, email: [email protected], or call 216.328.2200.

About Health Action Council
Health Action Council is a not-for-profit 501(c)(6) organization representing mid and large-size employers that enhance human and economic health through thought leadership, innovative services and collaboration. It provides value to its members by facilitating projects that improve the quality and moderate the cost of healthcare purchased by its members for their employees, dependents, and retirees.


Health Action Council also collaborates with key stakeholders - health plans, physicians, hospitals and the pharmaceutical industry - to improve the quality and efficiency of healthcare in the community.

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