Deciding where to go for care is important not only for safety and well-being—the right choice can also save time and money.
With so many choices for healthcare, it is important to understand the options for getting the right care at the right time and at the right price.
Our consumer-facing website FindTheRightCare.org helps users learn about the different healthcare options and gain a better understanding of when to go to a family doctor, retail clinic, urgent care, or the emergency room, or utilize telehealth. Over 12,000 individuals were directed to the right site for care between February 2022 and February 2023. The site has helped lower the number of emergency department visits in target markets by 2.1 percent.
Using artificial intelligence provided by Buoy Health, the website interacts with users by asking questions about symptoms. The advanced algorithms analyze the symptoms inputted and guides users to the right care.