We live in a society where instant gratification IS the status quo. That’s why when it comes to finding the right healthcare, patients don’t want to be bothered with having to wait around for answers. They want answers now. Which is where high-touch, high-tech advocacy resources (both online and mobile) come in. These resources have been known to influence better employee healthcare decisions and drive down overall employer costs. Why? Because they can provide answers to benefit healthcare questions, pose pertinent questions an individual might not know to ask, research needed resources, assist in the management and coordination of care, and support the patient during their healthcare journey.
High-touch, high-tech advocacy resources marry trusted professionals and breakthrough technology to help guide your employees through the healthcare system in a way that is personal to their specific situation and needs. They put your employees in the driver’s seat of care, making them more active participants in keeping their health in check and making smart decisions about healthcare from start to finish.
Of course, there is the realization that not everyone has the same access to healthcare. Social determinants of health—location, income, social status, support networks, etc.—may play a factor in choosing the right resources for a patient. Not to worry. High-touch, high-tech advocacy resources can help your employees find the most cost-effective options for care and offer insight and education into whether they may qualify for patient assistance programs or community based resources. And we all know a happy, healthy employee is a more productive employee.
Navigating the complexity of the healthcare system is easier with a trusted source of guidance to lean on. What kinds of high-touch, high-tech advocacy resources have you implemented in your workplace? We’d love to hear your feedback and results.