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[2021 Annual Report] A Year Of Resilience, Innovation And Perseverance

In a constantly evolving environment with dynamic shifts in the way we live, work, and operate, the need to be flexible and responsive to change has never been so apparent. Pivoting from 2020 at the height of the pandemic, Health Action Council persevered to support and innovate for member companies.

We never took our foot off the gas pedal—in fact, we challenged ourselves to use this unprecedented time in the market and world as an opportunity to identify how we could further strengthen our team and deliver to members. 

We grew stronger together. We expanded by acquiring 15 new members. Now representing more than 220 employers and union groups, covering more than 2.6 million individuals.


Health Action Council pursued going to market to secure the best-value group purchasing products and services for members. We secured contracts with our partners UnitedHealthcare, UMR, CVS, and OptumRx, saving members a collective $2.2 million on medical expenses and continuing an 18-year run of single-digit pharmacy trend. For us, savings is not good enough. We push to capture more value for members, and we are successful at doing so. For our members experiencing financial stress during this time, these savings were

Our annual IN-VALUE-ABLE Conference & Expo was reimagined and reintroduced as a five-week virtual adventure, promoting engagement on a new level by giving participants the flexibility and tools to experience the event in a customized, connected way. We’re pleased with the outcome and feedback from attendees, who heard from thought leaders, and engaged in breakout sessions and meet-and-greet hours.

From delivering informative Insights to providing just-in-time webinar programming to address relevant, in-demand topics, Health Action Council leaned into members’ needs to provide the education, support, and
community they wanted and needed.

We are committed to building on our value and mission through agile leadership and resourcefulness. With strength, perseverance, resilience, and innovation, we move into the next year with new tools, resources, and ideas to make positive change.


About Health Action Council 

Health Action Council is a not-for-profit 501(c)(6) organization representing mid-and large-size employers that enhance human and economic health through thought leadership, innovative services, and collaboration. It provides value to its members by facilitating projects that improve the quality and moderate the cost of healthcare purchased by its members for their employees, dependents, and retirees. Health Action Council also collaborates with key stakeholders – health plans, physicians, hospitals, and the pharmaceutical industry – to improve the quality and efficiency of healthcare in the community. 

Patty Starr bio image

About the author

Patty Starr

Patty Starr is president and CEO of Health Action Council and is responsible for driving the strategic direction of the organization--build stronger, healthier communities where business can thrive. 

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