Benefits Strategy Lab | Session 1: Technology & Automation

Technology & Automation in Benefits Administration

Our first session cuts through the hype to identify the specific tools and platforms that actually solve—rather than add to—administrative burdens. We will move past high-level marketing promises to focus on practical applications for complex workforces. 

Join fellow Health Action Council members to share your real-world tech wins, troubleshoot persistent hurdles, and collaborate on a list of tools to build a more efficient, automated administrative ecosystem for 2027. 

Key Takeaways: 

• Identifying Practical Automation: Distinguishing between marketing hype and tools that effectively reduce manual administrative tasks. 

• Peer-to-Peer Insights: Sharing successful technology implementations and lessons learned from the field. 

• Troubleshooting Integration: Discussing common hurdles when connecting new tech with existing benefit systems. 

• Future-Proofing for 2027: Developing a strategic roadmap to enhance operational efficiency for the upcoming plan years.