Business Solutions Project Coordinator


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Posted: February 3, 2020 Company: Health Action Council

Position Description: The Project Coordinator assists the VP of Business Solutions and the Business Solutions & Innovations Leader to facilitate the smooth delivery of the Health Action Council Group Purchasing Programs and Quality and health improvement initiatives for Health Action Council Members. The Project Coordinator is a liaison and resource between the Business Solutions (Sales) team, the Member Experience (Account Management) team and external partners.  The Project Coordinator must ensure that a first-class experience is delivered to Members, Endorsed Group Purchasing Partners, staff and all other parties. 

Position Location:  Company headquarters in Cleveland, Ohio

General Responsibilities: 
  • Develop a strong knowledge of all Health Action Council Group Purchasing products including, but not limited to, reviewing contracts, identify key dates and elements requiring ongoing responsiveness and ensure compliance with contracts.
  • Provide the Business Solutions and Member Experience teams with group purchasing product training. 
  • Serve as a liaison with the Member Experience team and the VP of Business Solutions.
  • Support Business Solutions team to ensure that non-disclosure agreements (NDA), PBM proposals, re-pricings and disruptions reports are delivered in a timely manner.
  • Manage the NDA process for Group Purchasing programs.
  • Support the annual PBM audit and market check process to ensure timely execution
  • Develop, with the VP of Business Solutions and Business Solutions & Innovations Leader, the Group Purchasing annual calendar necessary to successfully manage the activities each year including meeting schedules, data sharing, training.
  • Manage the PBM implementation process to ensure new Health Action Council Members receive a first-class experience and offer areas of improvement to vendors and VP of Business Solutions.
  • Coordinate with Group Purchasing vendors to ensure that they and Health Action Council are receiving information necessary to be successful including, but not limited to, managing reporting, meetings and travel. 
  • Learn the tools available from vendors to Health Action Council necessary to support the accounts receivable and budgeting process.
  • Document and manage work in Salesforce so that it is current, accurate, and reliable for reporting.
  • Assist in the development of deliverables for health care quality initiatives including, but not limited to, Leapfrog
  • Coordinate efforts across all stakeholders in support of the Alliance for Healthier Generations initiatives including but not limited.
    • Educating and supporting Member Experience and Business Solutions staff. 
    • Interacting with various stakeholder (i.e. members, schools, consultants, employers, public health) to encourage completion of the Alliance online assessment and/or the value of community reporting.
    • Drive connectivity across stakeholders and resources to have meetings with the Alliance to establish best practices where applicable.
  • Be a trusted neutral thought leader.
  • Support events on an as needed basis.
  • Performs other duties as assigned or as needs arise.
  • Ability to manage multiple projects with superb accuracy
  • Understand how to prioritize and manage time
  • Strong administrative and communication skills
  • Strong organizational skills
  • Exceptional customer service skills, over the phone and in person
  • Strong sense of urgency and problem solving skills
  • Critical thinking
  • Be of integrity and of service
  • Health insurance or pharmacy management experience preferred
  • Bachelor’s degree or equivalent
  • 1+ years of project management experience
  • Must be computer savvy and proficient in Microsoft Office suite especially Excel, internet
  • Must have a professional demeanor and excellent written and verbal communication skills
  • Must be tactful, courteous, and diplomatic

To Apply:  Please submit a resume and cover letter to [email protected]. Include "Business Solutions Project Coordinator" within the subject of the email.

Solid and reliable transportation mandatory.  Must be available to travel and work a flexible schedule.

We offer attractive, competitive compensation, medical/dental coverage, 401(k), life, generous paid time off and holiday schedule, business casual dress.

Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.
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Health Action Council Headquarters

6133 Rockside Rd Suite 210, Cleveland, OH 44131
(216) 328-2200

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