Business Development Support Coordinator II

 

Posted: January 4, 2022 Company: Health Action Council


Business Development Support Coordinator II

 

This position plays an instrumental role on the sales team, driving membership and product sales goals by assisting with sales activities and development and tracking of prospect and consultant relationships. In addition, this position supports our Group Purchasing team by managing  Endorsed Vendors and developing new products for our members.
 
Works in tandem with the sales team to execute the regional sales business plan and strategy. Helps favorably position Health Action Council as a known and valued business partner by supporting a compelling value proposition, clearly articulating points of differentiation to consultants and prospects.

RESPONSIBILITIES:

Sales Support

  • Assist in the development of annual regional sales planning and tracking

    • Research and identify market opportunities

    • Create and direct market research analysis, including competitor and customer databases, market segment research, customer research and prospecting, each prospect’s incumbent relationships, acquisition targeting, and the market resource library

    • Develop systems and processes to analyze and track customer data, findings, and activities. Perform analysis and report sales strategy effectiveness

    • Attend sales meetings, provide expertise and input on industry tools and resources

    • Assist tracking RFPs through Vendor Partners to ensure deadlines are met

    • Support Business Solutions team to ensure non-disclosure agreements (NDA), PBM proposals, re-pricings, and disruption reports are delivered in a timely manner

    • Update and continually ensure the accuracy of prospect and consultant data in Salesforce

  • Work with Sales Team to proactively develop and maximize prospect and consultant relationships

    • Identify consulting group leaders and critical contacts  

    • Gather and analyze market intelligence data to identify viable prospects and competitor positioning          

    • Develop and maintain target broker and prospect lists
  • Act as backup for Sales Team when not available

    • Answer questions from clients, prospects, and consultants

    • Stay informed about the status and developments of potential customers

    • Seek quick resolutions and answers to Sales Team and customer inquiries

  • Collaborate with internal business partners to improve operational efficiency and ensure best practices

Group Purchasing

  • Develop a strong knowledge of all Health Action Council Group Purchasing products, including, but not limited to, reviewing contracts, identifying key dates and elements requiring ongoing support, and ensuring compliance to contract terms

  • Provide the Business Solutions and Member Experience teams with group purchasing product training

  • Develop expertise for group purchasing contracts and become a partner to HAC employer-facing teams. Respond to questions about group purchasing vendors, especially regarding pharmacy benefits, handling claim repricing, developing pharmacy pricing workups, and managing the NDA process

  • Coordinate with Group Purchasing vendors to ensure they and Health Action Council are receiving the information necessary to be successful. This will include managing reporting, meetings, and travel

  • Manage the PBM implementation process to ensure all new Health Action Council Members receive a first-class experience.  Identify and suggest improvements to vendors and to the VP of Business Solutions

  • Develop collegial relationships with internal partners to maximize resource productivity, improve output quality, develop tools, and provide input on products. Ensure HAC is delivering best-in-class to the marketplace 

QUALIFICATIONS:

  • 2-4 years business experience, with 1 year experience in healthcare required

  • Business acumen and basic understanding of sales process

  • Strong project management skills (2+ years project management experience)

  • Excellent verbal and written communication skills

  • Poses strong analytical, problem solving, and critical thinking skills

  • Able to achieve measured results

  • Ability to organize, manage, prioritize, and control multiple projects concurrently

COMPETENCIES:
  • Organized, self-directed, self-starter

  • Team Player

  • Creative and analytical problem-solving skills

  • Flexible and able to handle multiple tasks

  • Process and Project Management skills

  • Excellent written and oral communication skills

  • High energy

  • Able to travel as needed (<10%)

COMPENSATION AND BENEFITS:

We offer attractive, competitive compensation, medical/dental coverage, 401(k), life, generous paid time off and holiday schedule, business casual dress.

Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements. Please email cover letter and resume to Gina Dalessandro at [email protected].

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