Everything You Need to Know About Health Navigation Services

Friday October 29, 2021
1 p.m. EST
Register Here


Everything You Need to Know About Health Navigation Services

Presented by:
-Kevin Gregory, Vice President, Business Solutions, Health Action Council
-Aaron Graham, Business Solutions & Innovation Leader, Health Action Council

Navigating the healthcare maze can be difficult for employees and their dependents. 

Too often, patients experiencing a healthcare issue don't know where to go, how to move forward, or what kind of treatment to get. This uncertainty can create more stress and anxiety, which can compromise overall wellbeing. 

This issue has led to navigation and advocacy being part of overall service models, which help guide employees and their dependents through the healthcare system.

These models could manage the entire customer service experience, enhance care management, and allow employees to make more informed healthcare decisions leading to speedier diagnosis and treatment, fewer out-of-pocket expenses and claims, and improved quality of life.

Learning objectives include: 

  • Learn questions to ask when exploring health navigation services
  • Understand the difference between types of service solutions
  • Explore the pros and cons of the top-rated solutions

For Health Action Council members only
1 SHRM and 1 HRCI credit pending

  Register Here
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